FAQ's
Smyle is currently only available in select stores / cities in California and is illegal to be shipped. We offer delivery directly through our delivery or through our retail partner dispensaries. Merch and accessories can be purchased on our website.
Smyle™ products are currently only available in California, specifically in Southern California. You can find Smyle™ products at various dispensaries and retailers throughout the region. Use our store locator to find stores near you or checkout Smyle’s Weedmaps page! We are working to expand our distribution network, so be sure to check our website or social media channels for updates on new locations where you can find our products.
At Smyle™, we are always on the lookout for individuals who share our values and mission to promote a unique and positive approach to the cannabis consumption market. If you are a cannabis enthusiast, influencer, or industry professional with a strong online presence, we would love to hear from you.
We are currently seeking brand ambassadors and influencers who can help us spread the word about our innovative products and unique approach to cannabis consumption. As a Smyle™ ambassador or influencer, you will have the opportunity to collaborate with our team, receive exclusive discounts and promotions, and be a part of a community of like-minded individuals.
If you are interested in becoming a Smyle™ ambassador or influencer, please reach out to us via email or social media with your contact information and a brief introduction. Our team will review your application and get back to you as soon as possible.
Yes, at Smyle™ we are constantly innovating and testing new flavor combinations to provide the best possible experience for our customers. We recommend checking our social media channels for updates on new flavors, and you can also reach out to our customer service team for more information.
The Smyle™ Pen is 1.5 grams because we have developed a proprietary technology that allows us to pack more oil into the cartridge of the pen. Our team of engineers and flavor experts have worked hard to perfect this technology and make it possible to have the highest amount of THC in every pen while infusing other beneficial cannabinoids such as CBD and CBNs. This technology also allows for more terpenes and flavor to be present in each pen making the overall experience more enjoyable.
The Smyle™ Pen is designed to last longer than other disposable vape pens on the market. Our pen is capable of holding 1.5 grams of oil, which is significantly more than the standard amount found in other disposable pens. This means our customers can enjoy a longer-lasting and more satisfying vaping experience with a Smyle™ pen. However, the actual duration of the pen will depend on your usage habits and inhalation techniques.
- To keep your Smyle in its optimal condition by storing in a cool and dry area (at or below room temperature of 70°F/21°C) preferably away from direct sunlight or heat.
- Keep the pen upright: To prevent leakage, always store the pen upright and avoid storing it on its side or upside down.
- Do not overuse: Try to avoid overusing the pen back-to-back, as this can lead to overheating and can affect the performance of the pen.
- Keep it clean: Wipe the mouthpiece and the exterior of the pen with a clean, dry cloth to remove any residue or dirt after each use.
The Smyle™ Pen is designed to provide a high-quality and enjoyable vaping experience, but clogging can sometimes occur. To prevent clogging and ensure optimal performance, we recommend the following care instructions:
- Keep the battery charged: Regularly charge the battery for 30-45 minutes, which will help maintain the optimal heating level of the coil and prevent clogging.
- Give it a good pull: If you experience clogging, try giving the pen a hard pull for a few seconds to see if that clears the clog.
- Check the indicator light: Make sure that the indicator light is turning on when you use the pen.
- Use it at the right time: Avoid using the product while the battery is charging.
- Store it properly: Keep your Smyle™ Pen away from extreme temperatures, humidity, and direct sunlight to avoid any damage.
By following these care instructions, you can help ensure that your Smyle™ Pen continues to provide a high-quality, flavorful, and enjoyable vaping experience.